The move comes just weeks after Sky announced plans to axe 600 jobs
Sky is poised to axe a major product less than three years after its debut, which pledged to “transform the way you use your TV”. Customers affected by this alteration will be entitled to a refund once the service completely shuts down next month.
Sky Live, unveiled in June 2023 as a camera add-on for Sky Glass, enabled users to play games by moving about, watch football matches on Sky Sports with mates virtually, and dispatch video cards to others. The extra gadget wasn’t budget-friendly, setting customers back £290 upfront or £6 monthly on a 24-month contract with a Sky Glass subscription.
A Sky spokesperson said: “Innovation has always been at the heart of Sky. This year we’ve expanded our Sky Glass range to offer more choice, launched the UK’s fastest broadband speeds from any major provider, and continued to invest in making the TV experience even better.
“Sky Live was part of that journey, and we’re proud of the ambition behind it. It’s given us valuable learnings that are helping to shape the future of our products. The most popular feature was gaming, which is why we’ve continued to bring even more games to Sky Glass and Sky Stream, with something for everyone in the family, including Who Wants To Be A Millionaire.”
“We’re focusing our investment where it matters most to customers – faster, simpler products, unbeatable content and brilliant service. Customers who purchased Sky Live will be refunded.”
The move arrives just weeks after the broadcasting giant revealed plans to axe around 600 positions. Sky Live is scheduled to stop operating on December 4.
All punters who bought Sky Live will receive a full refund for what they’ve spent on the gadget. Sky is preparing to slash approximately 600 tech roles as discussions involving 900 staff get underway.
Workers at the Leeds, Livingston and Osterley locations are anticipated to bear the brunt. The redundancies form part of a restructuring of Sky’s technology division as it moves away from creating new platforms, such as Sky Glass and Sky Stream television, towards concentrating on current offerings.
As the firm pivots from product creation, it’s believed that departments require streamlining to become more targeted and adaptable. Additional tech operations are also being relocated across Sky’s global network.
When the redundancies were revealed last month a Sky spokesperson said: “Over the past few years, Sky has launched a set of market-leading products including Sky Glass, Sky Stream and our full fibre broadband service. These products are now firmly established and used by millions of customers, strengthening Sky’s reputation for innovation and great service. Looking forward, we are altering our strategy to offer customers the next generation of experience by investing in digital-first service, unrivalled content, and enhanced performance from our products, fuelled by the finest global innovation.”
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